Players can get the best experience from playing games only if they respect the rules. There are many cases in which players discover in-game bugs and exploit them. IMC Games reports that some Tree of Savior
players took advantage of an in-game bug, which made the game channel crash and brought in other issues. This bug allowed players to reset the timer on Mystic Cubes, according to report.
Those who were caught abusing this exploit were banned by the developer. Depending on the severity of the exploiter's actions, the sentence can range from 7 days to permanent ban. The dev's team was able to fix the bug and other related issues caused by this.
Source: official site